Delivery Manager (Plug-ins)

About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 5000+ employees from 100+ nationalities.

Klarna processes billions of Payments every year in Europe and the US. Ever since we started in 2005, we’ve been committed to making online shopping easy and hassle-free.

It’s an ongoing mission and there’s more than eighteen hundred of us working on it everyday. Our global headquarters are in Stockholm, Sweden.

Klarna’s solutions group is an ambitious international team where results and attention to detail are taken seriously. We believe that each individual’s ideas can create revolutions. 

We are looking for a Delivery Manager to manage the build out and ongoing maintenance of plug-ins of the Klarna’s service offerings for prioritized open source and enterprise platform systems such as Magento, SAP Commerce, Salesforce Commerce Cloud and more.  The team member will coordinate efforts across internal and vendor resources and be a leader on Klarna products.  The team member will also assist in setting processes for partner implementations, strategies on how to best maintain and manage plug-ins,  train internal resources, and be a champion for the plug-ins. 

As a delivery manager you are responsible for:

  • Managing multiple partner system plug-in build projects concurrently.
  • Set maintenance and upgrade strategy for partner system plug-ins under management.
  • Work with a development partner or internal team to set the overall solution design and scope of the partner plug-in build.
  • Drive priorities for the development team as aligned to solution design and scope.
  • Certify Klarna quality standards are met for partner plug-ins.
  • Communicate with stakeholders progress and status of plug-in builds and availability.
  • Manage reported issues and coordinate addressing issues for plug-ins.
  • Set standards and process around best practices for plug-in builds.
  • Provide training and knowledge sharing on partner systems and how to appropriately leverage the plug-in.

What we are looking for:

  • 3+ years of software solutions  experience or system integration experience. High achiever, proven track record of building stuff and getting things done while taking a structured/analytical approach.
  • Excellent written and verbal communication skills.
  • Candidates who are happy to travel to the Klarna offices to meet with stakeholders.
  • Knowledge of ecommerce payment solutions is a plus.
  • Self-motivated individual who takes ownership and drives out solutions.
  • Experience in ecommerce is a plus.

You should have

  • Working proficiency and communication skills in verbal and written English.
  • Communication skills in verbal and written German would be preferred.
How to apply

Send over a CV and cover letter in English.

Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.