Delivery Manager - Plug-in

Klarna makes shopping smoooth. And we do it with flair because shopping is fun. Every day, we help customers, businesses, and partners explore just how smoooth the modern shopping experience can be. 

It means we’re constantly changing the game. Always trying out new things. And we encourage our people to do the same. To grow. To develop. Because we don’t believe roles have to stay fixed. Instead we inspire our people to take an irregular career path. As a company of 350 dynamic start-ups, our whole business is built for it. So once you’re in, there’s no telling what will happen next.

Klarna processes billions of Payments every year in Europe and the US. Ever since we started in 2005, we’ve been committed to making online shopping easy and hassle-free. It’s an ongoing mission and there’s more than eighteen hundred of us working on it everyday. Our global headquarters are in Stockholm, Sweden.

Klarna’s solutions group is an ambitious international team where results and attention to detail are taken seriously. We believe that each individual’s ideas can create revolutions. 

We are looking fora Delivery Manager to manage the build out and ongoing maintenance of plug-ins of the Klarna’s service offerings for prioritised open source and enterprise platform systems such as Magento, SAP Commerce, Salesforce Commerce Cloud and more. The team member will coordinate efforts across internal and vendor resources and be a leader on Klarna products. The team member will also assist in setting processes for partner implementations, strategies on how to best maintain and manage plug-ins, train internal resources, and be a champion for the plug-ins.

As a Delivery Manager you are responsible for:

  • Managing multiple partner system plug-in build projects concurrently.
  • Set maintenance and upgrade strategy for partner system plug-ins under management.
  • Work with development partner to set overall solution design and scope of the partner plug-in build.
  • Drive priorities for development partners as aligned to solution design and scope.
  • Certify Klarna quality standards are met for partner plug-ins.
  • Communicate with stakeholders progress and status of plug-in builds and availability.
  • Manage reported issues and coordinate addressing issues for plug-ins.
  • Set standards and process around best practices for plug-in builds.
  • Provide training and knowledge sharing on partner systems and how to appropriately leverage the plug-in.

Who you are

  • 3+ years of software solution experience or system integration experience. 
  • High achiever, proven track record of building stuff and getting things done while taking a structured/analytical approach.
  • Happy to travel to the Klarna offices to meet with stakeholders.
  • Self-motivated individual who takes ownership and drives out solutions.

You should have

  • Working proficiency and communication skills in verbal and written English.

You might also have

  • Excellent ability to listen and and communicate with different audiences.
  • Ability to handle clients situations in a confident yet humble ways based on facts.
  • An eye for details to easily structure bigger projects into deliverables.
  • Genuine curiosity and good technical understanding.
  • Passion for solving problems.
  • Knowledge of ecommerce payment solutions.
  • Experience in ecommerce.
How to apply

Send over a CV and cover letter in English.

About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then, we’ve changed the banking industry forever. And now we’re creating the world’s smooothest shopping experience. We serve 80 million consumers worldwide, and partner with 190,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world’s leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 18 different markets, hosted by +3000 people from 90 nationalities.