Senior Data Analyst - Banking Operations

We’re looking for a Senior Data Analyst to join our Banking Team to build a stellar data structure which supports our numbers-driven management approach in the Operations area. You’ll play a key role in building and maintaining reports and dashboards used to monitor, control and improve processes and in defining the key metrics that drive our operational success in banking.

This role sits within the Merchant Bank Tribe, which is responsible for building, growing and supporting SumUp’s new banking products. Within the Tribe, you’ll join the Operations Team, a small group-oriented to lead and sponsor the scalability of the new Bank business line at SumUp.

What you’ll do

  • Support the design of KPIs for the EU SumUp Bank Operations, which include mainly: logistics, payment operations, chargeback, risk and fraud and customer services.
  • Ensure structured data availability and reliability, along with other internal teams and services providers.
  • Provide timely reports to support day-to-day operational routines and ad hoc requests.
  • Craft operational analyses and recommendations to ground planning activities and processes adjustments or improvements

You’ll be great for this position if

  • You’ve worked in data analysis roles for 5+ years (holding experience in financial services is a plus).
  • You’ve mastered handling and structuring massive amounts of data.
  • You enjoy and perform well working autonomously.
  • You hold high proficiency in SQL, data visualisation software (e.g. Tableau) and worksheet suites (Excel and Google Sheets).
  • You're fluent in English and have excellent written and oral communication skills.

Why you should join SumUp

  • We’re a truly global team of 2000+ people from 60+ countries, spread across 3 continents.
  • We get together regularly for breakfasts, team events, office parties and sports.
  • You’ll receive a budget for attending conferences and external training.
  • We offer a corporate pension scheme, 28 days’ paid leave, free German and yoga classes, subsidised Urban Sports Club membership and other great benefits.
  • We offer visa and relocation support for you, your family and even your pets.
  • You’ll be based in the heart of Berlin, one of Europe’s leading tech hubs and most vibrant cities.
  • You'll have the opportunity to build and shape a new bank for small merchants from scratch.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.