Claim Manager Italy (f/m/d)

Your platform for simple access to insurance

„We believe in easy and smart insurance. That's why we constantly invest in our unique platform with transparent and efficient insurance services to connect people and business, anywhere & anytime.“

Who we are...

Since 2012, we are proudly „Made in Berlin“: we are a very international with 150+ people from over 30+ countries working daily in our central Berlin office and our office in Tokyo. Our internationalism is reflected also in our business since we are active in over 32 countries. We are friendly, fun and like to learn from each other. How are we different? We believe in the potential of every individual, team and our company. InsurTech is just taking off and we’ve been there from the beginning. Don’t you want to be a part of our mission? 

About the job...

  • You work full-time in our Berlin office
  • We are looking for a good communicator who is willing to learn and develop
  • You will have daily contact with customers per email and over the phone
  • Your main task will be providing our customers with the necessary support both for queries and mainly for their claim assessment
  • You will handle simple claims as screen damages up until total damages, thefts and complaints

What we're looking for...

  • You have experience in customer support
  • You can communicate customer-related facts to our customers in a comprehensible and convincing manner, both orally and in writing
  • You work in a customer-oriented manner
  • Native Italian and business fluency in English or German
  • Proficiency in Microsoft Office and Google Tools
  • You are a resident in Berlin
  • Previous experience in insurance or any related field is a plus
  • A commercial or comparable degree is a plus

What we offer…

At simplesurance you will get an allround feel-good package including:

  • Great working atmosphere with amazing people
  • Our most loved Flexible benefit: free BVG monthly ticket/Parking spot or a subsidy for Internet usage
  • Flexible working hours
  • With our Simple Working model we provide the possibility to work up to 100%  remotely (from Germany)
  • 28 vacation days
  • A warm-hearted, flexible and solution-oriented environment with an open feedback culture
  • A company supported pension plan
  • A free product insurance of your choice
  • A great Referral program
  • Access to our learning and development
  • Fantastic team events
  • Free drinks, fruits and much more

Curious to know more? - Check out what else we offer here.

For your application…

fill in the form below. For any questions contact us under - Mia will take care of your application.


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