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Klarna

Consumer Localization Product Manager

Toronto, Canada
Klarna strives to become the world’s favourite way to shop and buy.  Online shopping, payments, and banking are rapidly changing and at Klarna we are re-imagining how they all play together in our customers’ lives.  We are obsessed about making the life of millions of consumers more convenient, simple, and delightful.  

We are looking for a Product Manager in Toronto who can help us ensure our products meet the needs of our local consumers. Klarna is the highest valued Fin-tech company in Europe, and we believe that our journey has just begun.

What you’ll be doing…

  • Understand and analyse customer needs as well as competitor’s products. Synthesise customers needs into product requirements
  • Be the voice of the customer in the market by analysing customer contact data and performing user research
  • Identify market opportunities and define product vision and strategy for the local market
  • Identify opportunities in product enhancements by being involved in ongoing UX research and assessing the quality of Klarna's products
  • Understand market regulations and compliance to make sure our products are in line with them and spot opportunities, not threats when the market shifts
  • Strong ability in stakeholder management for both internal and external parties and collaboration in all levels
  • Work with central product and engineering teams to prioritise market needs across Klarna's portfolio of products
  • Engage closely with development and operational teams to balance scope and delivery timeline.
  • Assist in the development of new products and enhance existing products to achieve product-market fit

We’d love to meet someone with…

  • Experience with product management, product design or technical consultancy with a focus on software products and technologies
  • Knowledgeable in agile and lean development methodologies
  • Excellent written & verbal communication skills (in English)

It would be great if you also have experience with any of the below…

  • Ability to prioritise complex deliverables, have technical discussions, and collaborate at all levels
  • Experience in consulting
  • The ability to quickly understand the big picture and explain the local market needs and product requirements to people that don’t necessarily know about your local market

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