Community Service Manager - Berlin (m/w)

We are pleased to announce that we are looking for a Community Service Manager! With a focus on technology and innovative living, our Group provides a unique, fully-furnished membership based co-living experience created for global citizens with local spirit located in the heart of cities across the world. We develop innovative and tech-enabled rental housing and are the largest co-living provider in Europe with over 1,700 units under management.

The Community Service Manager will be the face of our company for our QUARTERS, our co-living building in Berlin. Much more than just a QUARTERS employee, he or she will be our tenants' friend.

Your Tasks

  • Be the contact person for all our Berlin Quarters members
  • Take over the on- and off-boardings of our Berlin quarter tenants (key handover, sightseeing, etc.)
  • Make sure everything runs smoothly in our Quarters building and all processes run as planned
  • Respond to inquiries from our tenants and ensure their highest satisfaction
  • Communicate feedback regarding our Quarters building and the Quarters community with the management

Your profile

  • You have experience in Customer Support, Hospitality or Operations
  • You speak German and English fluently
  • Multitasking is no stranger to you and you are an organizational talent
  • You are solution-oriented and you are an absolute communication master

What we offer

  • A senior-staff level of responsibility and independence from day one
  • Flexibility to develop ideas, programs and processes to improve the company performance and employee experience
  • A flat hierarchy with a fun start-up culture – enrich the lives of our dynamic and highly-motivated team with your personality
  • A high energy work environment where we treat each other like family – you will be encouraged to participate and enjoy any of our regular team events like yoga, cooking, football, or karaoke
  • Discounted living in Berlin at one of our amazing flat shares in a great location – we offer employee rates highly discounted to the Berlin market
Additional infos

Start: as soon as possible
Where: Berlin, Kreuzberg

We are looking forward to receiving your application!