We believe everyone should choose a job they love.
As a Client Success Manager, you will create lasting relationships with our clients and help them build and scale their tech teams. You will take on the following responsibilities:
• Manage B2B customers in day-to-day operations
• Onboard and educate recruiters so they get the most out of our platform
• Plan and co-set structured targets to develop Honeypot’s growth
• Attend industry fairs and client events and be the face-to-the-customer (when COVID-safe)
• Organise and implement educational workshops
• Develop automation features for smaller accounts
• Work closely with our Product and Marketing Teams to improve our platform and services according to client needs
• Find new ways to ensure the best service while remaining scalable
We look for potential.
To thrive in the Client facing position, you have already gained these experiences:
• Completed Bachelors or Masters degree or equivalent, preferably in Business Administration or any other related field
• At least 3+ years professional experience in client-facing roles (account management, client success, etc.)
• Ideally previous experience in startups and/or working with technology-based products
• You must have complete working proficiency in English and speak German fluently on a native level (C1/C2-level)
Furthermore, you are passionate and care about:
• Relationship building - you are client orientated with outstanding communication skills
• Client experience - you care about fostering lasting client relationships
• Staying curious - you enjoy digging deeper to really explore a challenge
• Forward-thinking - you act instead of reacting
• Autonomy - you can develop your own strategy workflow and persevere it decisively
• You have a strong motivation to make a career within startups
Become part of our growing community.
Join our highly diverse team of 30+ nationalities and share:
• An environment that embraces freedom and autonomy and values team spirit and open communication
• The chance to take ownership and be instrumental in company success
• The opportunity for personal development and learning from like-minded people
• Bi-annual overnight off-sites, regular team events and weekly Friday night drinks
• Gym membership (Urban Sports Club)
• Learning & Development budget
• Discounted German and English classes during working hours
Honeypot encourages applicants from any national origin, sex, sexual orientation, religious background, gender identity, and those individuals with disabilities.
