Business Operations Manager

About the opportunity

We are seeking an experienced Business Operations Manager to join our team in Berlin. Your team will be responsible for ensuring the successful delivery of Product initiatives through project management and partner selection for new and existing product initiatives and ensuring maximum performance of vendors and partners used in our different solutions. You will have the unique opportunity to work on complex projects such as launching new product features while driving business strategy and operational change. 

In this role, you will:

  • Become the central point of connection between internal and external stakeholders including Product/Tech, Legal/Compliance, Customers Operations, Banking Operations, Marketing and external partners
  • Collaborate with leadership across various functions on company management and strategic topics such as OKR definition and monitoring, roadmap development and business case development 
  • Lead high-impact projects from end-to-end from initial strategic design to delivery execution to ongoing improvement and management
  • Constantly review data to gain a deeper understanding of the products/projects under your supervision, and ensure their performance is in line with SLA’s.
  • Be involved in the full lifecycle of partnership management from requirements gathering, through selection and negotiation to implementation of new partners and ongoing the supervision and analysis of their performance
  • Fully leverage and further develop critical business skills including quantitative and qualitative analysis, project management, communications, stakeholder management and leadership in a high-functioning team environment 

What you need to be successful:

Background:

  • You have 4-6 years prior experience in investment banking, consulting, corporate strategy or startups, ideally with a focus on financial services/fintech
  • Ideally graduated with an undergraduate degree in Finance, Accounting, Economics, Business Management, Mathematics or a related field

Skills - Need to have:

  • Strong project management, preferably with experience in implementing large projects with senior stakeholders
  • Ability to collaborate with diverse stakeholders across departments to develop ideas, identify opportunities and resolve conflicts
  • Understanding of key business drivers and desire to proactively seek out opportunities and recommend solutions that can be effectively supported
  • Strong organizational skills and ability to work under tight deadlines and with shifting priorities
  • A growth mindset and agile approach to problem-solving
  • Outstanding communication and interpersonal skills, both oral and written
  • Outstanding analytical skills and attention to detail and fluency in Excel
  • Passion for the banking industry and an interest in deepening your knowledge of the banking business and operations

Skills - nice to have

  • Experience mentoring and managing junior team members or direct employees
  • Fluency in SQL
  • Familiarity with Salesforce 

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. 

Our app attracts over 10k new users every day, primarily through word of mouth. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

N26 has international offices in Berlin, Barcelona, New York, São Paulo and Vienna.

Sound good? Apply now for this position.

N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.