Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 200,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 3500+ employees from 90 nationalities.
What you will do:
Within Klarna, the Merchant Success teams have been created to ensure we become true partners to our merchants and a catalyst for boosting their sales growth and profitability. Merchant Success teams are made up of several different competencies including Business Development, Marketing and Finance & Analytics and are supported by our Solutions & Delivery team.
This unique role is a hybrid sales/account management role where you own the merchant relationship from the sales pipeline (either working hand-in-hand with our Deal Generation team or together with the Merchant Success team) all the way through to growth-focused account management and overseeing the best possible experience for the merchant through partnering with us.