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Yilu

Business Development Intern

Berlin
Let's transform the way people travel together!

At Yilu - the first start-up founded by the Lufthansa Group - we want to change the way people travel. Our goal is to revolutionise the entire travel process, from the point of departure to the final destination, to provide customers with a connected, convenient and enjoyable experience while creating new growth opportunities for travel companies. To achieve this, we are developing a smart end-to-end travel platform that connects selected travel, mobility and service providers along the travel chain. 

We are looking for a Business Development Intern to join our motivated team in Berlin.

What you’ll be working on

  • Support the weekly and monthly reporting and help drawing conclusions for assistance in decision making
  • Source and approach leads across multiple platforms including phone, email and potentially other communication channels
  • Collect and understand customer feedback and help to identify pragmatic solutions when serving (B2B) customer needs
  • Support resolving support tickets related to connectivity or integration
  • Manage frequently asked questions and create supporting documents for our existing partnerships
  • Help to resolve issues and follow up in a timely and effective manner
  • As an active member of our Commercial team, you will also work closely together with other functions such as the product & engineering teams

What you’ll bring along

  • Graduate or currently enrolled, pursuing a degree in Business, Management, Accounting or Marketing with the ability to translate data into actionable insights. Prior relevant experience is a plus
  • Excellent communication and interpersonal skills with the ability to represent Yilu externally in a highly professional way
  • Curious, detail-oriented and possesses analytical skills with the ability to empathize with our customer groups
  • Love for partners and customers well being and positive experience with Yilu
  • Independent, highly motivated and a desire to grow within a collaborative, inspiring teamwork environment
  • Proficient in Microsoft Office software, such as Word and Excel
  • Fluency in English is a must, German is a plus

What is in it for you

  • Essential role in our smart, motivated and creative team with colleagues from all over the world
  • The chance to impact the success of our constantly growing start-up that is an independent company within the Lufthansa Group
  • Autonomous and empowering culture with flat hierarchies and a high degree of freedom
  • Honest communication, combining thoughtfulness and pragmatism

Compensation and Perks

  • Competitive monetary compensation
  • A yearly personal development budget for training professional growth
  • Remote friendly and flexible working hours, plus a possibility to work from anywhere in Germany
  • A choice between Urban Sports Club membership or a Ticket Plus card
  • Centrally located office in Mitte, with great transport connections and food options. Fully equipped with snacks and drinks at the office (currently working from home but the office is accessible!)
  • Hardware of your choice to make the magic happen!
At Yilu, we embrace differences and value diversity. We are committed to equal employment opportunity and providing a safe environment regardless of sex, race, colour, religion, ancestry, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. All employment is decided on the basis of qualifications, merit and business need.

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