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Klarna

Business Analyst - Performance & Insights

Stockholm, Sweden
About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 5000+ employees from 100+ nationalities.

We are looking for ambitious people with significant drive! We need problem solvers, initiative takers, people that see opportunities and potential to improve. You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level - thus, you should desire to go above and beyond to deliver and grow as an individual. At Klarna we embrace change, you should dare to challenge the status quo and be persistent in doing so.

Analytics is at the heart of Klarna’s success. An analyst at Klarna provides analytical and business expertise to ensure that we deliver value to customers, Klarna and our investors. You will be acting as a bridge between the models, operations, products and business decisions and expected to know how to build strategies by connecting them. Think of an analyst at Klarna as a "Swiss army knife". 

Klarna is a data driven company where decisions are based on facts and not opinions. Analytics is integrated in the organisation and a key function in many different areas - some examples include credit risk, finance, fraud, HR, product development and sales.

Even if Analytics is applied in many different areas there are some things that all analysts have in common: a strong drive combined with analytical skills and a great team spirit! As your career develops you will develop expertise in certain areas.

What you will do:

  • Create structure in disordered information/data
  • Manipulate and explore data
  • Analyze problems to understand their root cause
  • Generate insights and recommendations
  • Communicate with internal stakeholders on all levels (incl. Executive Management team)
  • Work with KPIs and performance metrics
  • Help us optimize our operating model

You should have:

  • Preferably an understanding for how to perform data extraction and manipulation - programming languages is a plus- (SQL, R, Python, MatLab, Java, C# etc…)
  • Experience with data visualization tools such as Tableau, Qlik Sense, Power BI etc.
  • Working proficiency and communication skills in verbal and written English
  • Strong interest in operational excellence: I.e. improving Klarna wide structures and ways of working to improve efficiency and quality in a global organization
  • Applicable work experience relating to management consulting, organizational development, banking and/or tech

You might also have:

  • Strong attention to detail and experience in using structured approaches to problem solving
  • Significant drive and ambition, ability to lead new projects
  • Strong conceptual ability
  • Working proficiency and communication skills in verbal and written English
How to apply

Send over a CV in English.

Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.

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