Hospitality Digital GmbH

Agile Delivery Manager (m/f/d)

Hospitality Digital (HD) was established in 2015 as a wholly owned subsidiary of METRO AG to develop digital solutions that contribute to the success of HoReCa (hotels, restaurants, and caterers). The easy-to-use tools are designed for the demanding day-to-day of gastronomy business owners to save time and money. Under the DISH brand, HD provides competitive solutions for some of the most pressing challenges of the industry: online food ordering without any additional commission fee, ability to take reservations 24/7, menu profitability calculation, online presence management in internet and across 20+ social media networks among others. More than 200.000 restaurateurs across 16 countries already use digital solutions of Hospitality Digital to improve their business performance. 

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About this position:

HD Platform Evolution is the motor behind HD’s digital solutions. We are three teams (Infrastructure, Development, QA & Support) in charge of main development cycle and of the agile framework orchestrating cross-functional deliverables. HD is in a transition phase, transforming from a startup into a mid-size digital pioneer in the HoReCa industry. In order to help us keep and scale up our startup culture, we are looking for a team player to strengthen our team and support us design HD’s agile framework. 

If you are a self-sufficient program manager, with a technical background and proven experience in agile methodologies, we would like to get to know you. 


Your responsibilities:

  • help to define and implement HD’s scaled agile methodology as an agile leader
  • coach individuals, teams, and management in agile mindset and practices
  • empower cross-functional teams to work self-sufficiently 
  • be responsible for strengthening HD’s agile methodology on the day-to-day basis and encouraging its continuous improvement 
  • take accountability for the release of strategic projects and product features as main project manager
  • contribute to successful management and structure of projects
  • oversee adequate technical implementation of multiple projects within time and budget 
  • identify and develop solutions to impediments or bottlenecks 
  • map dependencies between projects, solutions and teams
  • partner with product and engineering teams to manage complex and large-scale cross-team initiatives
  • build strong relationships with HD stakeholders and vendors ensuring clear communication towards project goals, risks, progress, and deliverable quality


Your Profile:

  • 5 plus years of combined experience as technical project manager, and/or program manager (across many projects)
  • Experience managing agile software projects based on a variety of technologies
  • Proven track record in managing cross-functional teams (with more than 10 people)
  • Experience in working and managing external vendors 
  • Highly organized with a strong ability to track and follow up on details with technical and non-technical audiences
  • Open-mindedness that allows to work efficiently in an intercultural team  
  • Previous experience with Atlassian / Jira especially helpful 
  • SAFe certification is considered a plus
  • Pristine communication skills and team work skills 
  • Exceptional persistency and flexibility
  • Fluent in English language, German and/or French is considered a plus