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Klarna

Account Manager - Stocard

Paris, France
About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 5000+ employees from 100+ nationalities.

With over 60 million users, Stocard is one of the leading mobile wallets around the globe, revolutionizing how people shop, pay and access financial services. As part of the Klarna Group, our team is ready to fast-track to the future and create the smooothest shopping experience around the world. Very exciting times ahead! 

We are looking for a hugely motivated client-centric Account Manager who is creative and passionate about forming and driving successful client relationships. In this role, you'll guide top-tier retailers and media agencies by preparing, running and evaluating their mobile engagement and loyalty campaigns in Stocard to help them get the most out of our channel. You are not only a strategic partner, but an essential hub between retailers, their media agencies, our client partner as well as tech teams. Your strong entrepreneurial mind and excellent client orientation is what drives you to further help grow our clients’ business as well as ours.

How you'll shape our journey

  • Work closely with our Client Partner team in France and abroad to engage top-tier retailers, FMCG, QSR, Telco and their media agencies with Stocard app
  • Set-up, launch and track campaigns to provide a unique experience to users and clients
  • Based on campaign data, analytics and our experience databases, you prepare campaign report presentations, ROI and recommendations to help our clients succeed
  • Consult and guide clients on mobile technologies, communication and customer loyalty
  • Co-manage multiple accounts and identify opportunities for expanding relationships
  • Deep dive into our product together with our engineers at the intersection of business and tech
  • Keep things organized and relationship fluid between clients, their agencies and Stocard

What makes you a great fit

  • Strong interest in mobile, startups and apps, feeling related to our vision
  • Analytical mind with a sound understanding of statistics and affinity for tech (or ability to learn quickly)
  • High customer orientation with strong interpersonal skills
  • 3+ years of experience in retail, agency or FMCG is a strong plus
  • Strong hands-on mentality, not afraid to roll your sleeves and love to get things done and processes improved
  • Strong understanding of the retail industry, loyalty programs, drive-to-store & drive-to-web marketing, digital advertising, targeting, and underlying technology
  • Excellent communication and writing skills in French and English,
  • Strong listening skill, empathy and ability to convince
  • University degree (Bachelor/Master or equivalent) in Business Administration, Economics, Consumer Behaviour or a related field

Our Benefits

  • One shared vision
  • We are a Klarna company, the #1 European fintech, valued $46 billion
  • Excellent opportunities for personal development in a strong growth market
  • Flexibility and remote options
  • An inspiring working atmosphere in a high-tech office in the heart of Paris
  • Newest equipment, Apple laptop and phone, mixpanel, salesforce.com, slack
  • Access to top decision-makers and chance to position a superior product solution
  • Serve a globally proven mobile solution with very high client ROI
  • Work in an entrepreneurial and fast-moving start-up environment
Please submit your application in English.

Stocard is dedicated to creating a workplace for exceptionally talented and passionate people to thrive, no matter their background. We love to grow our team and we do believe that talent comes in every shape. Only the broadest talent possible can foster innovation and create the best product for our users. We embrace qualified individuals from all walks of life and are looking for people who help us shape our journey as the next step of theirs. Talent and passion is what matters to us - so what’s yours?

Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.

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