Account Manager

If you aren't completely confident that you fit our exact criteria, please reach out anyways. Humility is a wonderful thing - we're at least as interested in your character as in your talent.

Our fast-growing technology startup sennder, which has its HQ located in the heart of Berlin, is changing the way people think about logistics. We revolutionize road freight logistics by making it simpler, quicker, and more cost-efficient to move Full Truck Loads across Europe. Shippers get real-time GPS tracking on all shipments, and business analytics to improve their supply chain. You can learn more about us here.

The Account Manager is here to build and maintain a strong customer relationship. He or she creates trust and will identify opportunities to make processes more efficient and increase the profitability of our business. The role is based in our Riga office.

Your challenge will be:

  • Advise your customers and be their first point of contact
  • Expand our cooperations and look out for new opportunities to provide our services to our clients
  • Represent the company professionally, ethically and morally at all times
  • Share your knowledge with other departments to improve the quality of our processes

To get there you will need:

  • Knowledge of how to communicate at eye level and what makes a good negotiator
  • Proven work experience in Customer Service with a focus on B2B business
  • Ability to set priorities right
  • Excellent English, Russian and Latvian skills, Lithuanian and/or Estonian is a plus

What we will be offering:

  • A part of an international company with office locations in 7 different countries
  • Be a part of a Baltic team in Riga office
  • Structured promotion process in order to give everyone the same chance to grow
  • Structured regular feedback process enabling personal development
  • Employee’s well-being: health insurance, unlimited snacks, drinks and fruits
  • Countless opportunities to connect within and outside of work with regular team events and trips, learning sessions, partnership events with other companies and local organizers

At sennder we value commitment, team spirit, and your personal and professional development. Our mission is to offer our teams a diverse work environment by fostering a very friendly atmosphere and an energetic company culture. We enjoy to build and nourish long-lasting friendships across teams and often come together to plan fun events and activities.