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NFON

Senior Product Manager API and Integrations (m/f/d)

Deutschland, Österreich bzw. EU

About us

Join the European market leader in B2B cloud telephony. NFON founded in 2007 in Germany is offering its services, locally, in 15 European countries. Our business: Transform the business phone industry, thanks to our advanced cloud-based phone system, complete business phone and call center software.

 The opportunities are endless: If you are ready to grow something big, then this is your job!

Your Mission

As part of NFON's efforts to become a leading player in voice-centric business communication, we are reorganizing our APIs and integrations. The goal is to provide our partners and end users with a state-of-the-art ecosystem of APIs and integrations that will enable them to automate, configure and control NFON products.
  • The role of the Senior product manager API and Integrations is to develop the product vision and break it down into actionable artifacts that deliver immediate value to the customer, making the vision a reality. Your task is to design a product out of the already existing APIs and integrations that excels in its user experience. i.e. is easy and productive to use and provides real added value for the target audience in their day to day business. Missing functions, interfaces and components have to be designed and added. New APIs should round out the future product.
  • To make the APIs and integrations a flagship of our product portfolio, you think along necessary support components like API gateways and concepts for effective API management. Conceptually, you also consider aspects such as monetization of APIs and integrations.
  • The provision of certain functionalities via IPaaS platforms is an integral part of the conception.
  • As the commercially responsible person in product management, you coordinate closely with stakeholders in the company. Especially with the contact persons in RnD you act at eye level and develop a product vision together with them and implement it in an agile mindset.
  • You involve your fellow product managers, sales, support, marketing, partners and other stakeholders in your considerations in order to successfully establish the most excellent product on the market. In this endeavor, you take care to incorporate feedback from API consumers and integration users into the further development of the product. Therefore, you also take into account accompanying aspects such as the generation of meaningful usage data and the structured and targeted analysis of the same and develop meaningful KPIs for this purpose.

Your profile

Qualification and Experience

  • Bachelor’s degree or equivalent experience required
  • Significant experience in a similar role
  • Strong technical background, preferably in API space. Should know how to code (desirable but not must)
  • Signification experience in VoIP, PBX technologies is a plus
  • Strong grasp of product management in the software industry
  • Experience of agile/lean product management principles
  • Passion for technology including Cloud, Mobile and Analytics in B2B
  • A prior history of working well with internal and external stakeholders including executives, peers, customers, and partners
  • A unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality

Essential skills

  • Business fluent English skills, German very welcome, any other additional Language is a plus
  • Listening, probing and interpreting needs of various stakeholders; stakeholder management
  • Combining discipline, entrepreneurship, collaboration and deep knowledge of the product and market
  • Must know all product management related skills (use story building, personas, rough sketching, driving the execution, requirement management, product testing and verification)
  • Agile methodology practices. Product Road-mapping and roadmap management and tools
  • Defining the product feature KPIs, measure engagement and feature success rate
  • Presenting product to an audience, in meetings, to stakeholders and 1-1
  • Multi-touch communication (From QA to analysts to the sr. management to customers)
  • Ability to work in a multi-cultural, international environment
  • Creativity and believing in the art of the possible, balanced with the discipline to execute in a matrix organization

Why us?

  • An unlimited fixed-term contract with the flexibility of trust-based working hours
  • Join in Mainz, Berlin, Manheim or Munich, in a modern office with parking areas in-house
  • Various home office options without travelling activities
  • Quiet and large workplaces with modern equipment and cordial colleagues
  • International atmosphere in a continuously growing company with an open-minded culture and positive communication
  • A motivated and agile team with lean hierarchies
  • Funding of educational trainings, including English courses
  • Needless to say, we also serve the free coffee and fruit baskets
  • Company pension scheme
  • EdenRed card
  • Exclusive offers and voucher codes within the corporate benefits app
NFON is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

Interested in this position?

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